Terms of service
Terms of Service
This website is operated by Koloa Surf Company (“Koloa Surf Company”, “we”, “us”, or “our”). Throughout the site, the terms “we”, “us”, and “our” refer to Koloa Surf Company. Koloa Surf Company offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.
If you do not agree to these Terms of Service, you may not access the website or use any services.
We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using this site.
You must not transmit any worms, viruses, or malicious code that could affect the operation of the website or its users.
Violation of any of these Terms may result in termination of your access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its services without our express written permission.
Credit card information is always encrypted during transfer over networks.
Other content may be transferred unencrypted across networks and adapted to meet technical requirements.
SECTION 3 — ACCURACY OF INFORMATION
We strive to provide accurate and current information, but we do not guarantee that all information on this site is accurate, complete, or current.
Information on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify the contents of the site at any time without obligation to update any information.
SECTION 4 — MODIFICATIONS TO SERVICE AND PRICES
Prices for our products may change without notice.
We reserve the right to modify, suspend, or discontinue the website or any service at any time without liability.
SECTION 5 — PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities.
All products are subject to our Return & Exchange Policy, which is incorporated into these Terms by reference.
We make reasonable efforts to display product colors and images accurately, but we cannot guarantee that your monitor will display colors correctly.
We reserve the right to:
• limit product quantities
• restrict sales by region or customer
• discontinue products at any time
SECTION 6 — ORDER ACCEPTANCE AND BILLING
We reserve the right to refuse, cancel, or limit any order at our discretion.
This may include orders placed:
• under the same customer account
• using the same credit card
• shipped to the same address
Orders suspected of fraud, resale abuse, or policy violations may be canceled.
You agree to provide accurate billing and account information for all purchases.
SECTION 7 — FRAUD PREVENTION
We reserve the right to cancel or refuse any order suspected of:
• fraudulent activity
• unauthorized transactions
• abuse of return policies
Customers who initiate chargebacks or payment disputes without first contacting us may be restricted from placing future orders.
SECTION 8 — SHIPPING AND DELIVERY
Shipping times provided are estimates only.
Once an order has been shipped and accepted by the shipping carrier, Koloa Surf Company is not responsible for delays, loss, theft, or damage caused by the carrier.
Customers are responsible for providing accurate shipping addresses. Orders returned due to incorrect addresses may require additional shipping charges.
SECTION 9 — THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links that we do not control.
We are not responsible for the content, accuracy, or policies of third-party websites.
Use of third-party services is at your own risk.
SECTION 10 — USER COMMENTS AND SUBMISSIONS
If you submit comments, feedback, or ideas to us, you agree that we may use them without restriction or compensation.
You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful material.
SECTION 11 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 12 — PROHIBITED USES
You may not use the website:
• for unlawful purposes
• to violate intellectual property rights
• to transmit malware
• to harass or harm others
• to collect personal information of other users
• to spam or scrape the website
We reserve the right to terminate access for violations.
SECTION 13 — DISCLAIMER OF WARRANTIES
The website and services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee that the service will be uninterrupted, secure, or error-free.
SECTION 14 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Koloa Surf Company shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website or products purchased through it.
Because some jurisdictions do not allow certain liability limitations, our liability shall be limited to the maximum extent permitted by law.
SECTION 15 — INDEMNIFICATION
You agree to indemnify and hold harmless Koloa Surf Company and its employees, affiliates, and service providers from any claim arising from your violation of these Terms.
SECTION 16 — SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
SECTION 17 — TERMINATION
We may terminate or suspend your access to our website at any time if you violate these Terms.
Any obligations or liabilities incurred prior to termination will survive termination.
SECTION 18 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
SECTION 19 — DISPUTE RESOLUTION
Any dispute arising out of or relating to the use of this website or these Terms shall be resolved through binding arbitration in the State of California, except where prohibited by law.
SECTION 20 — CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting updates on this page.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
SECTION 21 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Koloa Surf Company
23461 Ridge Route Drive, Suite H
Laguna Hills, CA 92653
United States
Email: donna@joesusa.com